Terms of service

Overview

This website bagandblock.ae is operated by Sphynx Trading Co. LLC, based in Dubai, United Arab Emirates, under the brand Bag & Block Middle East ("we", "us"). By visiting the site or buying from us, you agree to these terms.

Products

Our bags are hand-assembled, so small differences from the photos in colour or block placement are normal and are part of each piece. Stock is limited; if a product becomes unavailable after you order, we will contact you and refund you in full.

Prices and payment

Prices are shown in the currency selected on the site and include VAT where it applies. We may change prices at any time, but the price you pay is the one shown when you place your order. Payments are processed securely by our payment providers; we never see or store your full card details.

Orders

We may refuse or cancel an order, for example in case of a pricing error, suspected fraud or lack of stock. If we cancel an order you have paid for, you will receive a full refund.

Returns

Returns and refunds are covered by our Refund policy.

Intellectual property

All content on this site, including photos, texts and designs, belongs to Bag & Block and may not be used without our permission.

Liability

To the extent permitted by law, we are not liable for indirect or consequential losses arising from the use of this site or our products.

Governing law

These terms are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai.

Contact

Questions about these terms: middle.east@bagandblock.com.